About Us

Our Mission

Quality Service for Quality Life

Our Vision: Create a superior system of care to meet individualised needs through the provision of quality services shaped by partnerships and built upon integrity, mutual respect and compassion for those served.

“Remind yourself regularly that you are better than you think you are.  Successful people are not superhuman.  Success does not require a super intellect.  Nor is there anything mystical about success.  And success isn’t based on luck.  Successful people are just ordinary folks who have developed belief in themselves and what they do.  Never – yes Never – sell yourself short.”
David J. Schwartz

Call us for questions 24/7.

Trusted By

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Who is West Texas Centers?

West Texas Centers is a community center under the provisions of Chapter 534 of the Texas Health & Safety Code Ann., as amended, and serves as the designated local authority for mental health and intellectual and developmental disabilities for the established service area.  The Center began operations on March 1, 1997 and continues to serve as the designated local authority for mental health and intellectual and developmental disabilities through a contractual relationship with the Texas Department of State Health Services, Texas Department of Aging  & Disability Services, and Texas Department of Assistive & Rehabilitative Services.

In addition to services for people with mental illness and intellectual and developmental disabilities, the Center is host to an Early Childhood Intervention program that is known as Little Lives ECI.  This program serves children ages 0-3 years old.

We proudly serve the citizens of Andrews, Borden, Crane, Dawson, Fisher, Gaines, Garza, Glasscock, Howard, Kent, Loving, Martin, Mitchell, Nolan, Reeves, Runnels, Scurry, Terrell, Terry, Upton, Ward, Winkler and Yoakum counties.

The Center provides a wide array of mental health and intellectual and developmental disabilities services in approximately 35 sites across the service area to over 2300 individuals through the dedication of approximately 330 staff.  Although administrative offices are located at 319 Runnels, Big Spring, Howard County, Texas, local offices are established throughout most of the catchment area.

Cheering on Every Individual Winner in Life

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Committing ourselves to improving the lives of those we serve!

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Supporting People While they live out there dreams!

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Local Planning

West Texas Centers is fully committed to the efforts of obtaining local input as we design our organization and service delivery structure. In an effort to implement this process, the Center has established a Planning and Network Advisory Council to advise the Center's management and Board of Trustees.

Local Planning Network Development Information

West Texas Centers is responsible for develping, updating, and maintaining a Local Service Area Plan in compliance with DSHS Performance Contract. The Plan is written to reflect the Centers's compliance with adopted rules concerning LMHA's and the developent of a network of service providers within each LMHA's local service area. The new rules establish the requrements of an LMHA in assembling and maintaining a network of service providers and set forh the conitions under which LMHAs may serve as a provider of services. Therefore, the Plan is designed to develop a Network of providers that will meet local needs, allow for more consumer choice, improve access to services and promote consumer, provider, and caregiver partnerships.

FY2022 Local Plan
2021 Local Provider Network Development Plan
FY 2020-2021 CLSP Form O
FY 20/21- WTC Contracts

Corporate Compliance


If you would like to report concerns regarding WTC compliance with
state and federal laws, please call the WTC Compliance Officer at 432-264-3267 or 432-935-3833 or use our online compliance form.
WTC is committed to providing quality care and services while maintaining the highest level of compliance with the laws and regulations that govern our work. This form may be used to communicate concerns regarding compliance with state and federal laws. WTC
takes your concerns and privacy very seriously. If you would like your inquiry to remain anonymous, detailed information is even more important as we will not be able to contact you to get more information. If you choose not to provide contact information,
the allegation will be investigated to the highest extent possible. If you would like to be contacted about this inquiry, however, you must provide contact information.

Medical Records Request


To Request Medical Records please call: 432-264-4250.

Medical Records Fax Phone Number: 432-264-4213
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West Texas Centers is an Equal Opportunity / Affirmative Action Employer

Career Options


West Texas Centers is among the largest employers in West Texas with approximately 325 employees system-wide ranging from high school graduates to physicians. We eagerly await your decision to join our dedicated team whether your interest is in direct service delivery, clinical specialties, program supervision, administration or executive level management.

We have a place for you!

Other Resources


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Many other resources are available to assist you in your search for information. Please feel free to use our contact page for specific questions regarding WTC services and service area then utilize the links below for additional resources:
Are you interested in volunteering?

Volunteer Work

West Texas Centers welcomes you as a potential volunteer. Options for volunteering are available in our intellecutal & developmental disabilities program as well as our mental health and early childhood intervention program. Administrative work volunteer opportunities are also available.

If you are over the age of 18 and are interested in an enriching, challenging volunteer opportunity, please complete the application below and mail or fax it to:
online

WTC
Attn:  Volunteer Coordinator, Human Resources
409 Runnels
Big Spring, Texas 79720
432-264-6610

Once received, someone will contact you about your interest as a volunteer and how we can best utilize your time.

Planning and Network Advisory Committee

PNAC

Through its local Board, West Texas Centers appoints, charges, and supports a Planning and Network Advisory Committee. Membership of this committee includes consumers, family members, community members, and liaisons from other departments serviced by WTC. Some of the members are also members of their respective Program Committees and bring local issues of concern for consideration as a possible Center-wide concern that may need to be addressed.

Current Membership Current Membership
  • Bruce Jaeger
  • Amy Vidal
  • Juan Delgado  
  • Alan Harris
  • Justin Jaeger
  • Eve Nieto
  • Irene Rodriguez
  • Savannah Smalling
  • Troy Tompkins
If you have any questions concerning the PNAC Committee or If you wish to become a member of the PNAC Committee, and you meet the criteria mentioned in the narrative above, please contact Amy Vidal at 432-264-3256


WTC Holiday Schedule

2022 Holiday Schedule

Month

Day

Day of Week

Holiday

January

17
Monday
Martin Luther King Day

February

21
Monday
President's Day

April

15
Friday
Good Friday

May

30
Monday
Memorial Day

July

4
Monday
Independence Day

September

5
Monday
Labor Day

November

11
Friday
Veteran's Day

November

24
Thursday
Thanksgiving Day

November

25
Friday
& Following Day

December

23
Friday
Crhistmas Eve

December

26
Monday
Christmas Day
Please note that crisis services are available 24 hours a day, 7 days a week, even on the dates we are closed. If you need emergency assistance, call our toll-free number at 1-800-373-4357